Consular services

If your query pertains to passport, please refer https://www.mfa.gov.bt/rbecanberra/passport/  for detailed procedure.

1. Email to rbecanberra@mfa.gov.bt with the subject line: “State Name: Driving License Verification Request.” For instance, if you live in Canberra, the subject line of the email should read as follows: “Canberra: Driving License Verification Request”

2. Following documents will be required for the process:

a. An email detailing your request and mentioning if the Verification Letter has to be sent to the individual or an appropriate authority in their State;

b. A copy of the Citizenship Identity Card;

c. A copy of the driving license (Both front and back)

3. Officers will attempt to verify and issue the letter within 3 working days. When and if necessary, they will refer the request to the Bhutan Construction and Transport Authority in Thimphu, which may add few more working days to the turnaround time.

Kindly note that the Embassy does not issue/renew Citizenship Identity cards.  CID will have to  be applied/renewed from the Department of Civil Registration and Census, Ministry of Home Affairs(MoHA) in Bhutan. Relevant links are shared below:

1. Guideline for Processing New and Replacement of Citizenship Identity card for individuals residing abroad
2. Service application forms from MoHA

Kindly note that the Embassy does not issue/renew security clearance certificate.  Security clearance will have to  be applied/renewed from the Royal Bhutan Police(RBP) in Bhutan. Please click here to visit RBP’s webpage on security clearance certificate.

Please note the details of the Officers that are responsible for your respective jurisdiction for urgent consular matters:

a. For Bhutanese residing in ACT and Queensland;

Mr. Sonam Tobgay
Head of Chancery
Email: sonamtobgay2@mfa.gov.bt

b. For Bhutanese residing in all other States; 

Ms. Jigme Wangmo
Second Secretary
Email: jwangmo@mfa.gov.bt

Individuals are requested to contact the above Officers as per their jurisdiction. You can either call the Embassy or email the Officer directly. You can also visit the Officers at the Embassy, however it is advisable to seek appointments and availability ahead of time to allow proper planning. 

As the Embassy does not charge for any consular services, it is the responsibility of the person to cover any additional costs that may be incurred if the service of a third party is required in the process. 

Alternately, individuals can approach the respective Bhutanese Associations in their State/Territory. The Embassy remains in regular contact with the Bhutanese Associations:

For any other matter, kindly email rbecanberra@mfa.gov.bt. The Embassy will attempt to provide relevant information or refer to the correct agency for services beyond its mandate. Kindly provide detailed information to the extent possible to enable timely assessment and response.