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Passport services and related FAQs

APPLICATION FOR PASSPORT

ELIGIBILITY
All Bhutanese citizens are eligible to apply for a passport.

APPLICATION PROCESS
All applicants for a Passport are requested to submit their applications online through the G2C services system (www.citizenservices.gov.bt).

The Passport Office, Ministry of Foreign Affairs and External Trade at Changangkha will assist with offline/in-person applications only in case of an emergency or where the applicant is absolutely not able to use the online system. Further, for release of a Diplomatic/Official Passport, the release form must be filled and submitted to the Passport Office. The Help Desk will be operational from 10 am to 12 pm every working day.

The requirements for different categories of passports are as follows:

Diplomatic / Official Passport
For a new Passport:

1. Submit an application online through the G2C services system. 
2. Upload signature using the Application Signature form. You can download the form here
3. Upload applicant photograph (as per specifications given below)
4. Upload the official letter of request for issuance of passport from the concerned agency, stating the purpose and duration of travel. Where necessary, clearance from the Royal Civil Service Commission and the Ministry of Foreign Affairs and External Trade shall also be required.
 
For release of a Passport:
1. Submit the duly filled release form to the Passport Office. You can download the form here
2. Upload the official letter of request for issuance of passport from the concerned agency, stating the purpose and duration of travel. Where necessary, clearance from the Royal Civil Service Commission and the Ministry of Foreign Affairs and External Trade shall also be required.
  
Ordinary Passport
For a new Passport: 

1. Submit an application online through the G2C services system.  (www.citizenservices.gov.bt)

2. Upload signature using the Application Signature form. You can download the form here 
3. Upload applicant photograph (as per specifications given below)
 
If you are visiting the Passport Office to submit the Passport application,  download the Application form here.
Please make sure to have the following:
1) Fee of Nu. 1,000/-
2) Valid online Security Clearance Certificate
3) Most recent passport-size photograph
 

SPECIFICATION FOR PASSPORT-SIZE PHOTOGRAPH
The size of the photograph should be 45 mm x 35 mm with your facial image taking up 70 to 80 % of the photograph and the photograph must be:

  1. color photo;
  2. in national dress with exception to children below 3 (Tego and Wonju mandatory for female. Toetse for monk and nun)
  3. white background without border;
  4. portrait style with eyes open and forehead & ears clearly visible;
  5. without flash reflection, tinted lenses and thick frames if you are wearing glasses;
  6. without shadow with sharp and clear focus;
  7. of high quality with no ink marks or creases;
  8. printed on photo-quality paper for photographs taken with a digital camera;
  9. clean with no smudge marks;
  10. glued and not stapled or pinned to the application; and
  11. not older than six months.

FEES AND FINES
The following fees and fines shall be applicable:

 Sl. No.  Categories of Passport  Fees and Fines
A.  New Issuance 
1.  Diplomatic / Official Passport  Not applicable
2.  Ordinary Passport(adults)  Nu. 1,000 /-
3.  Ordinary Passport (children below 18 years)  Nu. 800/-
4.  Emergency Passport  Nu. 1,000/-
B. Replacement
1.  Expired Passport/Exhaustion of pages  Nu. 1,000/-
2.  Lost or damaged Passport  Nu. 5,000/-

TIMING
The Passport  Office will be open from Monday to Friday as follows:

  • 9:00 am to 12:00 pm and from 02:00pm to 05:00pm.
  • The Passport Office will be closed on government holidays.
  • The Passport Office will be facilitating collection of Passports. (Applicants shall receive SMS  from G2C when their Passport is ready for collection)
  • The Passport Office shall not be held liable for uncollected Passports, particularly those that are more than one month old

Note:
The Passport Office reserves the right to request for additional document(s) and information to support the application.
Fees and fines shall be subject to revision from time to time.

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